Technical Support Services (TSS) was founded in 2011 by Owner and Managing Director Pinard Joseph, an experienced, forward thinking, dependable and highly skilled Telecommunications Support Specialist. His career spans 27 years in air conditioning and generator installation and maintenance.

A local company, TSS is a representative partner of Ericsson AB, a subsidiary of Ericsson, a Swedish multinational corporation, which provides communication technology and services.

TSS is the only company in Dominica specializing in the following brands: Daikin inverter air-condition and Carrier systems. The Inverter system provides Variable Speed, is Energy Efficient and is quieter in its operation.