TSS VACANCY – OFFICE ASSISTANT & SUPPORT
About Tss
TSS is a small business founded in 2011. We are trained in installation and maintenance of Solar systems and our skills and experience spans over 25 years in specialist support services, electricals, air conditioning, Solar Electric Services, Fire detection and extinguishing services, generator installation, and maintenance. This includes experience working within a large global company for over 20 years before launching TSS.
A local company with a global vision, TSS is a representative partner of several multinational corporations, providing quality support, products and services. Our team leaders are constantly challenging themselves in service development and you as a team member will also learn and contribute ideas and skills in this innovative environment.
JOB SUMMARY: The TSS Office Assistant & Support role needs someone with great interpersonal skills, initiative, discipline, and a willingness to learn, adapt and contribute to the environment of a company providing quality technical services.
The Office Assistant & Support team member will report to and support the TSS Office manager. The role will also provide administrative support for other TSS colleagues and will include specific and administrative functions in and out of the office, including on TSS project locations when necessary.
The Office Assistant & Support role will ensure that all electronic and paperwork is handled appropriately with adequate attention, and filed correctly; preparing and opening mails, answering the phone and performing general tasks. A knowledge of QuickBooks would be an advantage
The Office Assistant & Support applicant will be required to be familiar with MS Office, to enter information and ensure the accuracy and completeness of the data entered, and also generate reports as necessary.
The role will also include overseeing office communications, and dealing with petty cash.
The person selected for this role will also be responsible for scheduling appointments, receiving walk-in guests, answering emails and also working with a diverse group of people.
Responsibilities of the Office Assistant & Support include:
- Assist the Office Administrator in organizing the office and assisting in optimizing work processes.
- Greet customers or other personnel of the company by phone, in person, or through electronic media, including clients via WhatsApp & email.
- Receive mail and correspondence for the work unit or department.
- Responsible for opening or reviewing correspondence and determining proper action to be taken.
- Assist in preparing, analyzing, sorting and distributing company bills & receipts in a timely manner.
- Assist with assessing the needs of customers and provide information concerning the services, procedures, and guidelines of the company
- Ensuring colleagues sign equipment release and return forms and work logs daily.
- File documents; develop and modify filing practices – this includes the usage of electronic in addition to paper records
- Operate office equipment: printer, copier, etc.
- Interacting with customers to advise & update project status.
- Handle requests and transactions, or direct the matter or person to the proper department
- Assist in resolving problems and issues raised by customers
- Assist with processing applications or forms to ensure completeness and accuracy.
- Managing time cards
- Compute and verify data, fees or payments
- Enter data and forward paperwork/files to Office Administrator
- Use personal computer and a host of other office software applications, including word processing, email, and file management tools.
- Prepare files and documents in MS-Word by using predefined templates or by creating them from the scratch.
- Create and maintain files in QuickBooks & Excel.
- May be asked to make PowerPoint presentations and use databases
- Assist with camera operations on project sites, downloading and uploading files/images as needed.
- Perform data gathering and research activities and provide reports or summaries of information collected
- Assist with preparing or maintaining reports, records and other statistical data.
- Responsible for departmental supplies and inventories, including tracking status and orders
- Coordinate and organize department activities and functions: meetings; schedule, obtain use of rooms, and set up the rooms and equipment to be used.
- Assisting with other functions related to the role.
Please send your CV with an ID-photograph to: tssoffice@tsstechsupport.com
www.tsssupport.com
Air Condition Technician & Electrician
Technical Support Services Ltd.(TSS), is looking for an Air condition Technician & Electrician to join the TSS team. Interested applicants should have:
- A Minimum of 1 year’s experience as an Air condition technician or similar position.
- A City & Guilds or similar Diploma in Air conditioning and refrigeration.
- A working knowledge of Air condition equipment used in commercial and residential applications and basics in electricity.
- The ability to Test, troubleshoot and perform basic repair on all types of Air condition equipment when required.
- The applicant must be professional, responsible and be able to work within a team, with good oral, written communication & customer service skills.
- A working knowledge in inverter air-condition operation would be an advantage
- The applicant should be able to use his/her initiative and be open to learn new skills and to enhance their existing skills & experience.
- The applicant should be able to work long hours and weekends when required.
- A Class C driver’s licence would be an asset.
- One (1) reference should be provided. If previously employed, at least one employment and one personal reference should be provided.
- A current Police record is required
- TSS is also inviting qualified candidates to apply for the position of Electrician.
Email your CV for either position and diplomas to tsssupport@tsstechsupport.com.
NOTE: TSS will respond to applicants who have been shortlisted.
